Terms of use

Who we are

Keyhold Homes is a platform for landlords to publish listings and keep rental records. We operate the platform; each property's landlord is responsible for that property and its tenancy.

Listings

Descriptions, rent, room counts, and availability are given in good faith and kept as current as we can make them, but they can change and can go out of date. A listing is information, not an offer of tenancy, and browsing or inquiring does not create one. Any tenancy you enter into with a landlord is governed by its tenancy agreement (in practice, a written lease you and the landlord sign) and by Ontario's Residential Tenancies Act.

Viewing inquiries

Sending an inquiry asks the property's landlord to get in touch, nothing more. It does not reserve a home, start an application, or oblige you or the landlord to anything. What you send is handled as described in our privacy page.

Accounts

Landlords can create an account to manage their rental portfolio. Tenants join through their landlord. Keep your sign-in to yourself and tell us if you think someone else has used it. Documents and records in the portal support your tenancy.

Using the site

• Don't misrepresent who you are in an inquiry or to other users.
• Don't scrape, spam, or overload the site.
• Don't probe, break into, or interfere with accounts or systems that aren't yours.

The usual cautions

The site is provided as-is. We work to keep it accurate and available, but we can't promise it is error-free or never down, and we aren't liable for loss caused by relying on the site itself rather than your tenancy agreement. These terms are governed by the laws of Ontario, Canada.

Questions

For questions, contact us:

If these terms change, this page changes with them, and the date at the top moves.